Privacy Policy

At TechGets, we are committed to safeguarding the privacy and personal data of every visitor, customer, and user of our website. This Privacy Policy explains in detail how we collect, process, store, and protect your information.
Our operations follow UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, placing an order, or interacting with any part of our service, you agree to the practices outlined in this policy.

Who We Are

TechGets is an online store operated by Dynasty enterprises.
Our registered business address is:

Koning boudewijnstraat 106, West-Vlaanderen, Kuurne, 8520, België
Company number: 1013782434 VAT number: BE1013782434

You can reach us at:

Customer service is available from Monday to Friday, 9:00 to 17:00.

How We Collect Personal Data

We only collect personal information when it is voluntarily provided by you or necessary to complete a service. This may occur when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Submit a product review

  • Contact customer support

  • Interact with our website or social media

The data we may collect includes:

  • Full name

  • Billing and shipping details

  • Email address

  • Phone number

  • Payment details (processed securely, never stored by us)

  • IP address and device information

  • Order history

  • On-site behaviour and interactions

How Your Data Is Used

Your information is used strictly for legitimate business purposes, including:

  • Processing and delivering orders

  • Providing customer support

  • Sending order confirmations and updates

  • Internal service improvements

  • Marketing communications (only when you opt in)

If you subscribe to marketing messages, we may send promotions and updates related to TechGets.

Payment Processing & Security

Payments made on our website are handled securely through Shopify Payments.
We do not store any payment card data.

All transactions are encrypted using Secure Socket Layer (SSL) technology, meeting high international security standards such as PCI-DSS.

Shopify and its authorised partners process the payment information, order verification, and checkout flow.

Marketing & Advertising

TechGets may use advertising platforms such as:

  • Google Ads

  • Meta Ads (Facebook & Instagram)

These platforms may use cookies, pixels, or similar technologies to measure performance and deliver personalised ads.
Where required, we will request your consent before such technologies are activated.
You can manage or disable cookies through your browser settings.

Reviews & Customer Feedback

We collaborate with Trustpilot to collect genuine customer reviews.
After making a purchase, you may receive an invitation to leave feedback.
This is optional and subject to Trustpilot’s own privacy policy.

Social Media Interactions

Our website may contain links to or embedded content from social networks such as Facebook or Instagram.
If you interact with TechGets on these platforms, your data will be subject to the platform’s own privacy and data rules.
We do not control how external social networks handle your information.

Sharing Data With Third Parties

We do not sell or rent your personal information under any circumstances.
We only share data with third parties when necessary to provide our services, such as:

  • Delivery partners

  • Email service providers

  • Analytics tools

  • Payment processors

  • Review platforms

All third parties operate under strict data protection agreements and are not permitted to use your data for anything beyond the required service.

Data Retention & Security

We retain your personal data only as long as legally required or necessary for business operations.
For example, order-related information may be kept for up to seven years for accounting and audit purposes.

After this period, it will be permanently deleted or anonymised.

All data is stored on secure servers protected by advanced security measures, and routine audits are performed to prevent unlawful access or misuse.

Your Rights Under UK GDPR

As a UK resident, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request data deletion where legally applicable

  • Object to certain processing activities

  • Withdraw consent for marketing communications

  • Request a copy of the information we hold about you

You can submit any request by contacting us at info@tech-gets.com.
All requests are processed within the legally required timeframe.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in law or in our internal practices.
The latest version will always be available on our website.
If major changes are made, we may notify you via email or a notice on the site.

Contact Information

If you need help, have questions, or would like to provide feedback:

Customer service is available Monday to Friday, 9:00–17:00.